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Store Policies

We founded Sacred Mountain Studio with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

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Shipping and Delivery

What You Need to Know

  • All items are made to order and require a 1-2 week processing and delivery time.

  • All US orders over $50 before tax qualify for free standard shipping with USPS.

  • All Canadian orders over $75 before tax qualify for free standard shipping with USPS. 

  • If you need your order expedited, contact me directly after placing your order.

Returns and Refunds

How It Works

  • All unaltered products are eligible for return and a full refund within 30 days of delivery.

  • Damaged or broken products may be returned for a full refund or replaced within 30 days of delivery.

  • Contact me to receive a return label and verify your choice of return

  • Items must be returned to receive refund or replacement

Disclaimer

The Information You Need to Know

**The following guidelines should be read and understood before using any children's jewelry products**

  • These items are a choking hazard. Children under the age of 3 should not wear unattended, while sleeping, or without direct adult supervision. 

  • These products are not intended to replace the need for medical care or treatment. Illness and injuries should be addressed by a medical professional. 

  • Sacred Mountain Studio and Owner, Kendra, are not liable for accidents or injury caused by improper use of these products. Please research fully and use at your own risk.  

Gemstone jewelry

  • Crystals and gemstones are not a cure or guarantee that your pain or symptoms will go away. They are a spiritual practice and cannot replace appropriate medical care. Symptoms and serious conditions should be discussed with an authorized medical provider. 

All artwork is my original work and cannot be used or copied without my direct permission and consent. 

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